DerSegen – Terms of Use
📋 Terms of Use
DerSegen Legal

Terms of Use (TOU) / Terms & Conditions

Effective Date: 12th December 2025

These Terms govern your use of www.dersegen.com ("Platform"), owned and operated by DerSegen (Proprietorship of Ms. Deepika Singhal).

1

Nature of Platform

DerSegen is a curated marketplace that facilitates:

  • Display of artworks
  • Promotion and marketing
  • Order collection
  • Customer communication
  • Dispatch from DerSegen to customer

DerSegen is not the creator, owner, or seller of the artworks.

2

Artist Responsibilities

Artists listing on DerSegen agree that:

  • Artworks are 100% original
  • All information provided is accurate
  • Materials and quality meet professional standards
  • They package and ship artworks to DerSegen's designated address
  • They comply with agreed timelines
  • They indemnify DerSegen for all customer claims
3

Customer Responsibilities

Customers agree that:

  • Minor colour/texture variations are normal
  • Artwork is handcrafted and may not be machine-perfect
  • Visual differences due to screens or photography are acceptable
  • They must inspect the artwork upon delivery
4

Pricing & Payment

  • Prices are determined collaboratively with Artists
  • DerSegen may revise listing prices
  • Payment is collected by DerSegen on behalf of Artists
  • Artist payouts follow the agreed payout model
5

Shipping Model

All artworks are shipped:

Artist → DerSegen Hub → Customer

DerSegen performs only:

  • Basic verification
  • Repackaging
  • Final dispatch

DerSegen is not liable for artwork condition prior to receiving it.

6

Returns & Refunds

Returns are allowed ONLY if:
  • Artwork is damaged during delivery to the customer
  • Artwork is significantly different from the description

(Not including minor colour/texture variations, framing differences, or artistic interpretation)

Not eligible for returns:
  • Change of mind
  • Minor deviations from images
  • Custom orders/commissions
  • Size perception differences
7

Intellectual Property

  • All artworks remain the exclusive IP of the Artist.
  • DerSegen receives a limited licence to display and promote artwork images.
8

Limitation of Liability

DerSegen is not liable for:

  • Artist behaviour, delays, misrepresentation
  • Artwork quality or originality
  • Damage before artwork reaches DerSegen
  • Incorrect descriptions by the Artist
  • Customer dissatisfaction with artistic style

Maximum liability is limited to the amount paid by the customer for that order.

9

Governing Law

These Terms are governed by Indian law; courts in New Delhi have exclusive jurisdiction.

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